The Commission’s legislative authority is set out in the Police Services Act, R.S.O. 1990, c. P.15, as amended, (the “Act”) and the Interprovincial Policing Act, R.S.O. 2009, c. 30.
As an independent quasi-judicial agency, the Ontario Civilian Police Commission carries out a number of duties which are primarily adjudicative or decision-making in nature.
These include hearing appeals of police disciplinary penalties; adjudicating disputes between municipal councils and police service boards involving budget matters; conducting hearings into requests for the reduction, abolition, creation or amalgamation of police services; conducting investigations and inquiries into the conduct of chiefs of police, police officers and members of police services boards; determining the status of police service members; conducting reviews of local decisions relating to public complaints at the request of complainants; and, general enforcement relating to the adequacy and effectiveness of policing services.
In Ontario, police services and police services boards are ultimately accountable to the public through the Commission. The mandate and duties of the Ontario Civilian Police Commission are set out in the Police Services Act. The Commission reports to the Solicitor General.
Please see our brochure "Maintaining Public Trust"
Fairness – The provision of service and performance of statutory functions in an impartial, lawful, unbiased and just manner.
Accessibility – The ability to provide information and services that are simple and easy to use.
Timeliness – The performance of tasks within established time frames based on reasonable expectations.
Quality and Consistency – The production of accurate, relevant, dependable, understandable and predictable information and results, with no errors in law or fact.
Transparency –The use of policies and procedures that are clear and understandable to everyone involved.
Expertise – The possession and use of the skill, knowledge and technical competence required to discharge all statutory responsibilities and maintain public confidence.
Optimum Cost – The provision of services at a cost that is based on best practices and is cost effective for everyone involved.
Courtesy – The demonstration of respect to everyone who works in and/or comes into contact with the agency.